ARTICLE

Научно-практический журнал «Личность: ресурсы и потенциал» | Выпуск №4 (20) 2023

Cherkavskii A.G.
From bureaucratic management to data-driven management: the role of the information environment in the digital transformation of public administration
This article examines why digitalization often yields limited improvements in public sector governance. It argues that implementing digital technologies fails to automatically enhance organizational control if the document-centric workflow typical of traditional bureaucracy remains unchanged. Transitioning to genuinely data-driven governance requires a fundamental shift not only in information systems but also in how managerial data is conceptualized and structured. Central to this transition is data modeling, which maps administrative activities into interconnected networks of events, roles, states, and outcomes. This approach shifts the operational focus from mere document processing to comprehensive informational support across the entire management cycle. Additionally, the study explores the workforce implications of this digital shift. Structural changes in the information environment demand new competencies from public sector executives and specialists, specifically in data literacy, decision parameterization, and data governance. Ultimately, the practical value of this research lies in its framework for designing data-driven public administration systems and establishing updated competency models for civil servants.

Key words
• public administration • digital transformation • bureaucratic management • data-driven governance • managerial information environment • data modeling • data governance • digital workflow • managerial competencies •
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Electronic scientific and practical journal Personality: Resources and Potential ISSN 2782-4144
The journal is registered with the Federal Service for Supervision of Communications, Information Technology and Mass Media: El No. FS77-73 391 dated August 03, 2018.
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