The article presents the results of an empirical study of the psychological characteristics of emotional burnout of information technology employees. The article reveals the meaningful characteristics of the burnout syndrome, substantiates the importance of timely detection of symptoms and psychological assistance to specialists in the field of information technology. The material for the analysis was the data of a study conducted in the period from February to March 2024 on the basis of the IT company AtimEdiasErvice LLC, an accredited IT company and a resident of Skolkovo (in Moscow). 80 IT specialists participated in the study. The comparative analysis of indicators of emotional burnout syndrome in groups of information technology specialists with different work experience in the organization using mathematical statistics methods revealed differences in the experience of symptoms of emotional burnout among IT specialists with different work experience in the organization.
Key words
• emotional burnout • burnout of employees • burnout syndrome • burnout of IT specialists •
Lyudmila Anatolyevna Stepnova
Doctor of Psychology, Professor of the Department of Psychology and Pedagogy, Faculty of Philology, Peoples’ Friendship University of Russia named after Patrice Lumumba, Moscow, Russian Federation
e-mail: stepnova_la@pfur.ru
Imanli Sadaget Fayyaz kyzy
Master’s student of the Department of Psychology and Pedagogy, Faculty of Philology, Peoples’ Friendship University of Russia named after Patrice Lumumba, Moscow, Russian Federation
e-mail: 1032230043@pfur.ru